Privacy Policy for Sama Delivery

Effective Date: 26/05/2025

Sama Delivery we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, Email address, Phone number, Delivery address
• Location Data: Approximate or precise location (used for delivery and tracking)
• Usage Information: App activity, device model, OS version, unique identifiers
• Media: Uploaded images (e.g., profile photos)

2. How We Use Your Information

We use your data to:

• Provide food delivery services
• Process payments and send order updates
• Improve app performance and user experience
• Provide customer support
• Detect and prevent fraud

3. Sharing of Information

We may share your data with:

• Restaurants and couriers to fulfill orders
• Payment processors for secure transactions
• Service providers (e.g., hosting, analytics)
• Law enforcement, if required by law

We do not sell your personal information to third parties.

4. Data Security

We use encryption and security measures to protect your information during transmission and storage. However, no system is 100% secure.

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Update or correct your data
• Request data deletion
• Withdraw consent for data processing

To exercise these rights, contact us at sama.delivery.app@gmail.com.

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes via the app or email.

9. Contact Us

If you have questions about this policy, contact us at:

Email: sama.delivery.app@gmail.com
Company: Sama Delivery